The Importance of Emergency Medical Activation Activities In The Meaning of The Health Dispatch Center

Theoretical premises In this article, we present the changes in the activations of general emergency medical care after the start of operation of the dispatch center of health care. We analyzed the activations of Lenart emergency medical care in the period from October to December 2019 and compared them with the activations in the same period in 2018, when the health dispatch center was not yet operational. Method In the empirical part, with the help of retrospective research, we used the method of reviewing medical documentation, more precisely reviewing 171 reports on ambulance transport performed in the Lenart emergency medical service in the planned period of 3 months. Results Examination of medical records and data processing showed that the NRV Lenart team performs more than 50 interventions per month 70; that after the beginning of the work of DCZ Maribor, the number of interventions of NMP Lenart increased; that the NRV team is absent for an average of 2 hours and 8 minutes per day due to interventions with a priority level of 70; that out of 171 interventions with a priority level of 70, 26 (15%) interventions with the final location of NMP Lenart were performed in a three-month period, and that hospital treatment is required within 50% of interventions. Discussion The research proved an increase in the number of interventions of NMP Lenart after the start of the operation of the dispatch center of health care.